Once you've earned stars through completing challenges in the L'Oréalistar program, you can redeem them for exciting rewards such as products, swag, classes, or surprise PR boxes. Follow these steps to redeem your stars.
Steps to Redeem Your Stars
- Log in to the L'Oréalistar platform at us.lorealistar.com and navigate to the Rewards section.
- Browse the rewards catalog to see available items (e.g., Hydrating Cleanser for 150 stars) and note the required stars for each.
- Check your current stars balance to ensure you have enough (displayed on the dashboard or Rewards page).
- Select the desired reward, confirm details like shipping address, and click Redeem to complete the process—your stars will be deducted automatically.
- Receive a confirmation; the reward will be processed and shipped (please allow time for delivery).
⚠️ Important:
All redemptions are final with no returns or exchanges. Rewards are limited in quantity, so redeem promptly. Stars expire after a rolling 12-month period (i.e., 12 months from the date of award). After 12 months of reward date, if there has not been any Program Activity, the stars will expire and cannot be re-used, transferred, refunded, or redeemed for cash (except where required by law).
✨ Stay Active:
Check your platform regularly for new sampling, challenges, and Events. Each activity helps you grow as a creator and unlock more rewards! For support, email members@lorealistar.odore.com. Terms: us.lorealistar.com/policy/terms-of-service. Privacy: loreal.com/en/usa/pages/group/privacy-policy-b-to-b-usa/.