You should receive your product within 5-7 business days of claiming it. Sometimes it may arrive sooner, but it’s good to factor this timeframe in.
📦 General Delivery Timelines
Here’s what to expect after you claim your reward:
- Delivery within 5-7 business days (excluding weekends and public holidays).
- Some products may deliver sooner based on stock availability.
✨ Tip: Check your email notifications for any updates on shipping timelines.
📨 Will I Receive Tracking Information?
You will receive tracking information when your reward has been dispatched.
Important: If you haven’t received tracking information, check your spam folder or reach out to support.
📩 Need More Information?
If you haven’t received your reward within the expected timeframe, you can reach out to support at members@lorealistar.odore.com for further assistance.
⚠️ Reminder: If your reward requires a correct shipping address, double-check your details in your profile to avoid delays!
✨ Stay Active: Check your platform regularly for new sampling, challenges, and Events. Each activity helps you grow as a creator and unlock more rewards! For support, email members@lorealistar.odore.com. Terms: us.lorealistar.com/policy/terms-of-service. Privacy: loreal.com/en/usa/pages/group/privacy-policy-b-to-b-usa/.