Understanding Rewards

Continue to view our ever-evolving suite of rewards!

🎁 Product Rewards (Most Popular!)

These are shipped directly to the address you provided in your profile. Products are for personal use only and may not be offered for sale. No returns or exchanges.

🌟 Events, Classes, and Brand Experiences

Some opportunities offer rewards that give you access to events, classes, or brand experiences.

• Virtual or in-person expert classes & tutorials
• Invitations to special brand events or networking opportunities

🏆 Stars-Based Rewards (For Challenges)

Earn stars by completing challenges, which can be redeemed for rewards. The number of stars required for a reward is shown in the reward description within the Rewards section. Stars expire after a rolling 12-month period (i.e., 12 months from the date of award). 

• Earn stars by completing challenges
• Redeem stars for products, swag, classes, or experiences

The L'Oréalistar community uses a stars-based reward system as a way to encourage ongoing engagement and participation. You earn stars by completing activities like challenges, which can then be redeemed for rewards. Rewards are limited in quantity, so redeem promptly. Stars expire after a rolling 12-month period (i.e., 12 months from the date of award).

🏆 How Does the Stars System Work?

Here's how it works:

• Earn stars by completing challenges and activities.
• Accumulate enough stars to redeem rewards.
• Redeem stars for available rewards like products, swag, classes, or surprise PR boxes.

🔢 How Many Stars Do I Need to Redeem a Reward?

• Some higher-value rewards may require more stars.
• You can save up stars to unlock bigger rewards later.

⚡ How to Maximize Your Stars?

• Completing as many challenges as possible, including non-content challenges (e.g, joining community chats—open at specific times with members informed weekly via notifications or email) and content challenges received after successful sampling applications (you may opt into up to two sampling opportunities per month; stars earned only upon challenge completion, not sampling participation)
• Submitting content that meets all of the challenge guidelines.  Ensure your content complies with the Social Media Content Policy and any requirements found in a challenge.
• Engaging with the brand regularly—complete non-content challenges like joining community chats (open at specific times—members informed weekly via notifications or email).